I received my hot pink Discover card with a monogram. One problem. The card reads "Patrick L. Windschitl" and has a P monogram on it. What is wrong with this picture????
So I made a call to Discover to ask "Lily" why she didn't put the card in MY name. Apparently Lily doesn't answer every call and I got "Judy."
Judy was quite pleasant as she verbally read off all the reasons to pay $2.00 for signature insurance. I don't think she took a breath!! Finally, she was finished with her speel and asked if there was anything else she could do for me.
"Why yes there is, Judy. I would like to know why when I requested a new card, you sent me a hot pink card with my husband's name on it."
"oh......." Long pause.
So once again, Judy had to talk to the designated owner of the card, my husband, who once again was not pleased to talk to yet another customer service rep. But this time he knew the procedure and just said YES to every question. The man is catching on.
Judy, being the perky pleasant customer service rep, said "I will EXPRESS mail this card to you."
I thanked her for her attention and hung up.
Meanwhile my husband is sporting a hot pink Discover card. For those of you who do not know Patrick, this is SOOOOOOO not him!! I think he dusted off his fingerprints on the card and shoved it in the back of his desk drawer never to be seen again.
No happy dancing today.
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Go gettem Joly :)
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